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Mobile & Web ECA Platform

Resource Tiles in Mobile & Web

Written By Ed Kinne

Resources can be external app launchers, URL links, documents/content, or live data integrations.

Resources are accessible from the Korbyt Anywhere mobile app and web interface.

They can be shared with all users or targeted to specific audiences.

To Manage Resources

Click the Mega Menu icon and navigate to Resources > Resources.

You Will See the resources that are already created

You can edit with the Pencil or add new resources

Adding A Resource

  • Click Add Resource and select the appropriate resource type (App Launcher, Link, File, and Data).

  • Enter a Title and Description.

  • Select the App Launcher Type (expand each section for more details

This Resource type allows the user to forward themselves to other applications on their phone.

Pre-defined app launchers for selection include Slack, Skype, Okta, Workday, and other popular business applications.

Custom app’s can be added by choosing the ‘Custom Loader’ options and enter the URL

Select a file that was previously uploaded into the platform or upload the appropriate file (images, videos, and documents) from your computer.

This Resource type allows the user to view real-time data integrations directly from their app.

Will require that the data view be built as a Data Message in Korbyt first

Allows you to create a custom form that individuals can fill out

Allows users to browse a collection of resources and select ones they need

  • Configure the following Resource Settings:

    • Audiences: Must Be Selected

      • Resources to be available to the Global Audience of all users

      • Or you can specify a smaller audience of users

      • For More information on creating and Managing Audiences

    • Privacy Settings > Private Draft: Saves the resource as a private draft. CMS users won’t be able to see it. The resource will only be visible to you until you choose to disable private draft or publish the resource.

    • Elements > Custom Elements: Allows you to define the icon, tile color, and font color for your resources.

    • Tags: Allows you to organize your content for future analysis. This is only internal information and won’t be viewable by your users.

  • Click Save Draft to save your changes without making the resource available to your users.

  • Click Publish to make the resource available to your users.
    All resources can be accessed on the Korbyt Anywhere mobile app by clicking the Resources icon from the navigation at the bottom of the platform. All resources can be accessed on the Korbyt Anywhere web interface by clicking the Resources icon from the navigation in the upper right of the platform. Featured resources can also be accessed from the Korbyt Anywhere web interface by navigating to Quick Links on the right of the Home screen.

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