Changes to accepted service orders should re-trigger the approval process

Description: When a service order has been approved in Korbyt Booking, any changes to item quantities or delivery times should re-trigger the approval process to ensure the order can be fulfilled.

Current Workflow:

  • Service order is created by user

  • Service order is approved by admin

  • User changes item quantity or delivery time on approved order

  • Order stays in accepted state

Proposed Workflow:

  • Service order is created by user

  • Service order is approved by admin

  • User changes item quantity or delivery time on approved order

  • Order returns to pending state

Business Reason:

  • This ensures required changes can be fulfilled

Product Area
Korbyt Booking

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Upvoters
Status

Approved - Backlog

Board

πŸ’‘ Feature Request

Date

6 months ago

Author

Brad Watson

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