Display Combined Status on Meeting Room Display using Teams & Zoom

Customer would like to show a users status on the door display outside of the individuals office. The solution would require an integration with Teams and Zoom simultaneously, and update the room panel based on a specific user's current availability. Logic would need to exist to validate the user's availability in 1 system, and then compare that to the 2nd system, and then provide an updated status based on the current status of both systems. The table below provides different status scenarios:

Teams Status

Zoom Status

Unified Status

Logic/Reasoning

Available

Available

Available

Both active and reachable.

Available

Away

Away

User is idle in Zoom. Conservative assumption: Away.

Available

In Meeting

Busy

Meeting presence overrides availability.

Available

Do Not Disturb

Do Not Disturb

Respect user DND preference.

Available

Offline

Available

Still reachable in Teams.

Busy

Available

Busy

Busy takes precedence.

Busy

Busy / In Meeting

Busy

Both indicate busy state.

Busy

Away

Busy

Active in Teams, away in Zoom β†’ Busy wins.

Busy

Do Not Disturb

Do Not Disturb

DND is stricter than Busy.

Busy

Offline

Busy

Teams indicates active workload.

Do Not Disturb

Any

Do Not Disturb

DND always wins, regardless of Zoom.

Be Right Back

Available

Away

Short absence β†’ consider as Away.

Away

Away

Away

Both systems idle.

Away

Available

Away

Conservative: user not fully active.

Away

In Meeting

Busy

Meeting overrides Away.

Away

Do Not Disturb

Do Not Disturb

DND overrides Away.

Offline

Offline

Offline

Both unavailable.

Offline

Available

Available

User recently active in Zoom.

Offline

Busy / In Meeting

Busy

Meeting overrides Offline.

In theory, I believe it may be possible but is relatively complex and would require a fair amount of data manipulation to ensure the unified status is correct.

Product Area
Korbyt Signage

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Upvoters
Status

In Review

Board

πŸ’‘ Feature Request

Tags

Signage

Date

4 months ago

Author

Levi Stogsdill

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